Warranty and Returns
Due to the nature of the timber used to make our bats, Garrard Cricket Bats are covered against manufacturing faults for 6 months from the date of purchase unless stated otherwise. PLEASE NOTE - Bats purchased from our Workshop Stock range or our eBay account come with no warranty or option of return.
Workshop Stock Bats may come with imperfections such as pin knots, large knots, wind damage and or pressing cracks, due to these imperfections we offer NO WARRANTY on these bats.
Bats that are purchased as part of a custom or special stock order have no option of return as they are ordered as custom bats and cannot be returned into stock.
Bats must be returned with a proof of purchase invoice, failure to adhere to the Garrard bat care recommendations will affect your warranty.
Bat warranty does not include normal wear and tear, miss-use, accidental or deliberate damage to the edges or toe due to insufficient knocking in and preparation.
If you believe that warranty applies to the damage of your bat, it must be returned to the Garrard workshop promptly, where an analysis of the damage will be made.
Orders placed from overseas may incur import charges in the selected country of delivery. Bats or order that are returned to us with or for unpaid import charges will be nonrefundable.
Cricket bats are made from natural materials and the weights of the bats may fluctuate slightly as the seasons change and weights may not be exactly as advertised.